No matter what type of business you're running, there's a wide variety of tasks involved in keeping your operations going. As you grow and hire staff, the number and variety of tasks in your business can become difficult to keep up with.
A task management system provides a way to organise and manage the tasks in your business. It helps you keep track of what needs to be done, who's responsible for doing it, and when it should be done by.
Uncertainty about who is working on something, and how it is progressing
Task management: Organised overview of all tasks and who is responsible for them
Wasting time or duplicating work because things were forgotten
Task management: Ensure all tasks are kept track of, and nothing gets forgotten
Difficulty remembering infrequent processes, e.g. when is BAS due, and what do I need to prepare?
Task management: Keep a schedule of important dates, the tasks that are due, and how to do them
Losing important knowledge about how and when things are done if staff leave
Task management: Avoid knowledge loss if staff leave, and simplify training new staff
Work is being done differently each time, creating problems
Task management: Ensure work is done consistently and correctly
Problems are dealt with reactively, e.g. only after a customer complains
Task management: Proactively identify and fix potential problems before they become an issue
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